Privacy Policy

1. Introduction

1.1 This Privacy Policy ("Policy") describes how 77sige ("the Company," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("Player," "you," "your") who access or use the 77sige website and associated services (collectively, the "Platform").

1.2 77sige is committed to protecting the privacy and security of all personal data entrusted to us by our players. This Policy is designed to be transparent, straightforward, and fully compliant with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

1.3 By registering an account on 77sige or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform.

1.4 This Policy should be read alongside our Terms & Conditions, which govern your overall use of the 77sige Platform.

2. Data Controller

2.1 For the purposes of applicable data protection legislation, 77sige acts as the Data Controller in respect of the personal data collected through the Platform. As Data Controller, 77sige determines the purposes and means of processing your personal data.

2.2 77sige has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO through our customer support channels.

3. Personal Data We Collect

3.1 77sige collects personal data through various means, including account registration, identity verification, platform usage, and customer support interactions. The categories of personal data we collect include:

Category	Examples	Purpose
Identity Data	Full name, date of birth, government-issued ID number	Account registration, KYC verification, age verification
Contact Data	Email address, mobile number, home address	Account communications, support, notifications
Financial Data	GCash number, bank account details, transaction history	Processing deposits and withdrawals, fraud prevention
Technical Data	IP address, device type, browser type, operating system	Platform security, fraud detection, service optimization
Usage Data	Games played, bet history, session duration, login times	Responsible gaming monitoring, personalization, analytics
Communications Data	Support chat logs, email correspondence	Customer support, dispute resolution, quality assurance

3.2 Sensitive Personal Information. In certain circumstances, 77sige may collect sensitive personal information, such as government ID numbers, for the purpose of identity verification. Such data is handled with the highest level of care and is subject to additional security controls.

3.3 Data from Third Parties. We may receive personal data about you from third-party identity verification providers, payment processors, and fraud prevention services. This data is used solely for the purposes described in this Policy.

4. How We Use Your Personal Data

4.1 77sige uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your 77sige player account, including processing your registration and verifying your identity.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment methods.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and reporting obligations to regulatory authorities.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other illegal conduct on the Platform.
• Responsible Gaming: To monitor gaming activity and identify players who may be exhibiting signs of problem gambling, and to enforce self-exclusion and account restriction requests.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the 77sige Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent to receive such communications. You may opt out at any time.

5. Legal Basis for Processing

5.1 77sige processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and 77sige, including account management and transaction processing.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which 77sige is subject, such as AML and KYC requirements.
• Legitimate Interests: Where processing is necessary for the legitimate interests of 77sige, such as fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and interests.

6. Data Sharing and Disclosure

6.1 77sige does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing financial transactions.
• Identity Verification Providers: Third-party KYC and identity verification services used to verify your identity and age.
• Fraud Prevention Services: Third-party providers that assist 77sige in detecting and preventing fraudulent activity.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other government agencies, where required by law or regulation.
• Law Enforcement: Philippine law enforcement agencies, where required by a valid legal order or where disclosure is necessary to prevent or investigate criminal activity.
• IT and Cloud Service Providers: Third-party technology providers that host and maintain the 77sige Platform infrastructure, subject to strict data processing agreements.

6.2 All third parties with whom 77sige shares personal data are required to maintain appropriate security measures and to process such data only in accordance with our instructions and applicable law.

7. Cookies and Tracking Technologies

7.1 77sige uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly. These cookies cannot be disabled.
• Analytics Cookies: Used to collect anonymized data about how players use the Platform, helping us improve performance and user experience.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.
• Preference Cookies: Used to remember your settings and preferences, such as language and display options.

7.2 You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the Platform. Essential and security cookies cannot be disabled without impacting your ability to use 77sige.

7.3 77sige does not use third-party advertising cookies or allow external advertisers to place tracking technologies on the Platform.

8. Data Retention

8.1 77sige retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Support Communications: Retained for a period of two (2) years from the date of the last interaction, unless a longer retention period is required for dispute resolution.

8.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

9. Data Security

9.1 77sige implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmissions between your device and our servers
• AES-256 encryption for sensitive data stored in our databases
• Two-factor authentication (2FA) available for all player accounts
• Regular penetration testing and security audits conducted by independent third parties
• Strict access controls limiting employee access to personal data on a need-to-know basis
• Continuous monitoring of our systems for suspicious activity and potential security incidents

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 77sige will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act.

10. Your Data Protection Rights

10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 77sige:

• Right to be Informed: The right to be informed about how your personal data is collected and processed, as set out in this Policy.
• Right of Access: The right to request a copy of the personal data we hold about you and information about how it is being used.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data protection rights have been violated.

10.2 To exercise any of the above rights, please contact our Data Protection Officer through the 77sige customer support team. We will respond to all valid requests within thirty (30) days. In complex cases, this period may be extended by a further thirty (30) days, with prior notification to you.

10.3 Withdrawal of Consent. Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

11. Children's Privacy

11.1 The 77sige Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

11.2 If you are a parent or guardian and believe that your child has registered on 77sige, please contact our support team immediately so that we can investigate and take appropriate action.

12. International Data Transfers

12.1 77sige primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines, for example where we use cloud infrastructure or third-party service providers located abroad.

12.2 Where personal data is transferred outside the Philippines, 77sige ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law.

13. Changes to This Privacy Policy

13.1 77sige reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via email and by posting a prominent notice on the Platform at least seven (7) days before the changes take effect.

13.2 The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how we are protecting your personal data.

13.3 Your continued use of the 77sige Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 77sige Data Protection Officer through our customer support team. We are available twenty-four (24) hours a day, seven (7) days a week.

14.2 You may reach us by email at: support@77sige.app

14.3 You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your data protection concern.